Store Policy
At My Store, we are dedicated to bringing high-quality fitness gear directly to your doorstep. Below you will find everything you need to know about our shipping process.
Shipping Destinations
We currently ship exclusively to the United Kingdom. By focusing on the UK market, we ensure a dedicated service and support for all our British customers.
Shipping Costs
Standard Shipping: We are proud to offer FREE Shipping on all orders. No hidden fees at checkout.
Processing & Delivery
Since we work with global suppliers to bring you the best prices and latest fitness innovations, our delivery times are as follows:
Order Processing: 1-3 business days.
Estimated Delivery Time: 7 to 15 business days.
Please note: During peak seasons or holidays, minor delays may occur.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can track your package directly through our website or via the Royal Mail website once it arrives in the UK.
Customs and Import Taxes
For orders delivered to the UK, VAT (Value Added Tax) is typically handled at the point of sale or covered by our shipping partners. However,My Store is not responsible for any unexpected local customs charges that may apply upon arrival.
Incomplete or Incorrect Address
Please ensure your shipping address and postcode are correct at checkout. We cannot be held responsible for orders sent to an incorrect address provided by the customer.