Frequently asked questions

We offer reliable shipping across the UK. Delivery usually takes between 7 to 15 business days, depending on your location. All orders include a tracking number so you can follow your fitness gear every step of the way.

Yes! Your satisfaction is our priority. We offer a straightforward 30-day return policy for our fitness equipment. Please ensure the items are in their original condition and packaging. Contact our support team to start a return.

Absolutely. At My Store, we specialize in high-quality, professional-grade fitness gear designed for home use. Our products, from training benches to pilates sets, are built with durable materials to support your long-term health journey.

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, processed securely through Stripe. Your payment information is encrypted and handled with the highest level of security to ensure a safe shopping experience.